FAQ 13

• Video Tutorial for Self-paced Learning
• How do I obtain a Certificate of Completion?
• I forgot my password. How do I retrieve it?
• I would like to update my email address.
• I would like to change my password.

View all 13

Course Questions 4

• Can I take notes in my course?
• How do I access or download course materials?
• How do I contact the instructor?
• Where can I find the class discussion board?

Getting Started 2

• How do I navigate inside the course?
• How do I sign-in/login?

Supported Browsers, Devices & Technology 4

• Can I take the courses on my iPad or tablet?
• Is internet access required?
• Can I take the course on my iPhone or smartphone?
• What browsers are supported?

Accessing Your Course(s) 4

• Can I take more than one course at a time?
• Do I have to be online at a specific time?
• I already enrolled in a course. How do I sign-in?
• How do I access my course or courses?

Audio and Video 2

• Troubleshooting audio issues
• Troubleshooting video issues