FAQ

This is the FAQ section for PBS KIDS Teach

Video Tutorial for Self-paced Learning
For a quick introduction on how to enroll, access, and navigate PBS KIDS Self-paced Learning for Pre-K - 2 Teachers, please watch our tutorial video.  
Fri, 26 Jan, 2024 at 1:31 PM
How do I obtain a Certificate of Completion?
Every learner who successfully completes a course has the option to receive a certificate. If you have successfully completed a course, you may be able to p...
Fri, 7 May, 2021 at 1:16 PM
I forgot my password. How do I retrieve it?
There is a link on all sign-in forms to help you recover your password. Just choose "Sign In" in the top right corner of the browser, click the &q...
Tue, 5 Jan, 2021 at 12:30 PM
I would like to update my email address.
From your dashboard (once you're signed in), click to expand the droplist in the upper right corner next to your name. Click on Account and you'll b...
Wed, 6 Jan, 2021 at 9:23 AM
I would like to change my password.
From your dashboard (once you're signed in), click to expand the droplist in the upper right corner next to your name. Click on Account and you'll b...
Tue, 5 Jan, 2021 at 2:03 PM
My certificate is not available. How do I access it?
Once you earn a certificate of Completion a link to download it will be available on your Dashboard in the Certifications tab.
Fri, 7 May, 2021 at 1:17 PM
How long is my certificate available to reprint?
The Certificates of Completion are not set to expire and will always be available for you to download from your Dashboard.
Fri, 7 May, 2021 at 1:18 PM
How do I enroll in a course?
You will see the courses available to you in the course catalog. Each course listing has a View Details link that will take you to its Details page upon whi...
Fri, 7 May, 2021 at 1:18 PM
Where can I get a transcript?
Click on your name in the top right corner of our site open your account settings and click the Transcript link.
Fri, 7 May, 2021 at 1:19 PM
What are your system requirements?
Can I take the courses on my iPad or tablet? Our courses will work on all iPads and tablets. Layouts, scrolling or displays may vary depending on the d...
Fri, 7 May, 2021 at 1:20 PM